PRIVACY AT LIORRALY
Your Privacy, Our Responsibility
Liorraly is a modern fashion and beauty brand created for those who see style as a form of self-expression. We believe that what you wear and how you feel are deeply connected-and that true beauty begins with confidence.
This Privacy Policy explains how Liorraly (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use liorraly.com.
1. Information We collect
Depending on how you interact with our Website, we may collect the following types of information:
A. Information You Provide to Us
You may provide information when you:
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Participate in promotions, surveys, or contests
- Submit a review or feedback
- Communicate with us through email, forms, or other channels
This information may include:
- Full name
- Email address
- Mobile/telephone number
- Billing and shipping address
- Account login information
- Order and transaction details
- Preferences and information you choose to provide
- Messages, feedback, or other communications you send to us
B. Payment Information
When you make a purchase, payment information may be processed by our third-party payment service providers. We may receive information such as payment status, transaction reference, payment method, and related transaction details. We generally do not store complete debit card, credit card, or other payment credentials on our own servers. Payment information is handled according to the policies and security practices of the applicable payment provider.
C. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website or source
- General Website usage information
- Cookies and similar technologies
This information helps us understand how visitors use our Website and improve its functionality and user experience.
2. How We Use Your Information
We may use the information we collect for purposes including:
Processing and fulfilling orders
Delivering products and services
Processing payments
Providing customer support
Responding to your questions and requests
Managing your account
Sending order confirmations and service-related communications
Sending newsletters, offers, and promotional communications where permitted
Improving our products, Website, services, and customer experience
Understanding Website usage and customer preferences
Detecting, preventing, and addressing fraud, abuse, security issues, or unlawful activity
Maintaining the security and functionality of our Website
Complying with applicable laws, regulations, and legal obligations
Protecting our rights, property, and users
We will use personal information only for legitimate and relevant purposes and, where consent is required, seek consent in accordance with applicable law.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
- Keep the Website functioning properly
- Remember certain preferences
- Understand how visitors use our Website
- Improve Website performance
- Measure the effectiveness of our marketing
- Provide relevant content or advertising, where applicable
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Website.
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.
4. How We Share Your Information
We do not sell your personal information for money.
We may share personal information with trusted third parties where reasonably necessary to operate our Website and provide our products and services.
These may include:
- Payment processors and payment gateways
- Shipping and delivery partners
- Website hosting and technology providers
- Website analytics providers
- Marketing and communication service providers
- Customer support platforms
- IT and security service providers
- Professional advisers, such as legal or accounting professionals
- Government authorities, regulators, courts, or law-enforcement agencies where required by law
Third-party service providers may process information on our behalf and are expected to handle information appropriately and securely.
5. Third-Party Services and Links
Our Website may contain links to third-party websites, applications, social media platforms, payment services, or other services.
These third parties have their own privacy policies and practices. Liorraly is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
6. Data Security
We take reasonable measures designed to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential and should notify us if you believe your account or personal information has been compromised.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing our products and services
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud and misuse
- Complying with legal and regulatory requirements
- Enforcing our agreements and protecting our legal rights
When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
8. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information.
These may include the right to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
- Raise a concern or grievance regarding the processing of your personal information
Where consent is the basis for processing, you may withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Children's Privacy
Our Website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.